User Experience Specialist
Renault Sport Racing have an opportunity to join our team at a tremendously exciting time in our history within Formula One. Within our facility in Enstone, we are looking to hire the most talented individuals to support our mission. As part of this team, we have a role within our busy Information Technology department for a User Experience Specialist.
User Experience Specialist - The Role
In this role you will be part of the Information Systems department and be focused on improving the user experience through the implementation and use of predominantly Microsoft technologies like Office 365 platform. You will be expected to use the best of your skills and experience to analyse requirements, draft specifications, identify and implement solutions, all specifically aimed at improving the IT/IS experience of our users. You will work with other members of the IT/IS Department as well as key members of staff throughout the entire organisation.
In this role you are expected to:
observe existing business practices to anticipate needs, constraints and to implement solutions to common user experience challenges and address business use cases
define a user experience strategy
bring value to the Team through the introduction of innovative technologies
manage multiple projects all geared to help improve user efficiency within the Team
lead the deployment of new Microsoft technologies
keep up-to-date on the latest products and services offered by Microsoft
help with configuration and adoption of newest features of Office 365
train users on how to use Microsoft software and hardware
provide support to users when issues are escalated from the Service Desk
provide recommendations to users on how best to use Microsoft, Android and iOS technology and implement best practice for user efficiency
define and document policies and procedures
assist the users in the migration of user content from SharePoint 2010 to SharePoint Online
write the necessary project documentation including technical and support documentation
train end-users as new projects and technologies are deployed, and provide appropriate training and knowledge sharing materials to back-up the training
be adaptable, committed to deadlines and willing to work in a fast-paced environment
Here at Renault Sport, you will be working with state of the art equipment and a driven team to deliver excellence.
User Experience Specialist - The Person
We are looking for an individual who:
would consider themselves a proficient user of Windows, Office 365, SharePoint 2010 and SharePoint Online
has a high level of knowledge of the full capabilities of the Office 365 platform
has experience of Microsoft Surface hardware
has experience of Android and iOS mobile devices
has a mixture of good technical and people skills
is used to training users of differing levels of technical ability
has prior experience of managing and implementing projects
has previous experience of applying best practice in a working environment
Excellent communication skills and a keen eye for detail are a must, alongside the ability to work under pressure.
Our offer to you
Along with a competitive salary, we offer a range of excellent benefits including car schemes, pension, free onsite gym, subsidised canteen and many others.
Additionally, Renault Sport Racings has an almost unique relationship with Microsoft through our multi-year technical partnership, offering us access to staff and technology within Microsoft that is not available to most other companies.